With its flexibility and scalability, ALMA offers excellent opportunities for comprehensive maintenance and service business ERP. Our solutions are typically integrated into a financial management system; we have pre-built, tested and standardised interfaces for many such systems.
Enterprise resource planning system for maintenance and service business
In the maintenance business, the customers’ property is being taken care of as a service. The job is typically mobile and often involves handling of equipment, materials, and spare parts in various premises. Service business is efficient and of high quality only if the related data and events are under the control of the service provider.
The most important aspects of industrial maintenance and service business include:
- equipment life cycle management
- documentation management
- efficient management of operations and events
- optimal resourcing
- project management
- materials and procurement management
In the maintenance business, in addition to the aforementioned, the individual needs of a number of different customers, the management of equipment, and the management of offers, contracts and various invoicing models are highlighted.
Maintenance and service business in industry
The ALMA ERP system has been designed particularly for the needs of industry. Because of this, ALMA is an excellent solution also in the case of industrial maintenance and service business. The goal of the industrial maintenance and service business is to make sure the production facilities and the related equipment operate safely and without interruptions. With the help of the maintenance and service business, the service provider can improve the productivity of its customer’s facilities and reduce production outages.
With the ALMA ERP system, the following can be managed in an integrated manner within a single system:
Maintenance
Maintenance and repair of machines and equipment and prediction of repair needs
Spare parts
Sales and management of accessories, spare parts and components for the maintenance of industrial equipment
Repair services
Efficient repair services based on rapid data flow in the event of equipment damage
Safety
Instructing personnel on the correct use and safety of equipment
Expert services
Technical advice on planning, optimisation of use, and equipment upgrading
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If you would like to learn more about the ALMA® enterprise resource planning system, ask our experts for additional information.
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